Terms of Service

  1. The Terms and Conditions

These are the rules and restrictions that govern your use of our online Site at www.village.network, related mobile apps, and any products sold through the Site (collectively the “Site”).  Please read these Terms of Use (the “Terms”) carefully before accessing the Site, because they affect your legal rights and obligations (e.g., requiring arbitration and no class action relief and limiting our liability).

These Terms are a binding contract between you and Village Network. If you do not agree to and accept all of the Terms, you do not have the right to use the Site.  The Terms shall remain in effect as long as you use the Site. The Terms also incorporate Village Network’s Privacy Policy https://www.village.network/privacy.

Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be presented in connection with such features (for example, additional terms related to product sales or payment options). You must review and agree to the additional guidelines, terms, or rules before using such features.

When the terms “we”, “us”, “our” or similar are used in this Agreement, they refer to Village Network, LLC, or any company that owns and operates the Site.

  1. The Site

Village Network offers a large program of trainings, seminars, and workshops based on a unique methodology. Village Network also offers merchandise, the exact nature of which may vary over time.

While we hope the Site is beneficial to you, you understand, agree and acknowledge that it may not be the appropriate solution for everyone’s needs and that it may not be appropriate for every particular situation and/or may not be a complete substitute for a face-to-face examination and/or care in every particular situation.

The Site is not intended for the provision of clinical diagnosis requiring an in-person evaluation and you should not use it if you need any official documentation or approvals for purposes such as, but not limited to, court-ordered counseling or emotional service dog certification. It is also not intended for any information regarding which drugs or medical treatment may be appropriate for you, and you should disregard any such advice if delivered through the Site.

If you are thinking about suicide or if you are considering harming yourself or others or if you feel that any other person may be in any danger or if you have any medical emergency, you must immediately call the emergency service number (911 in the US) and notify the relevant authorities. Seek immediate in-person assistance. The site is not designed for use in any of the aforementioned cases.

Please do not disregard, avoid, or delay in obtaining in-person care from your doctor or other qualified professional because of information or advice you received through the Site.

  1. Privacy

Protecting and safeguarding any information you provide through the Site is extremely important to us. Information about our security and privacy practices can be found on our Privacy Policy available at https://village.network/privacy (The “Privacy Policy”).

BY AGREEING TO THESE TERMS AND/OR BY USING THE SITE, YOU ARE ALSO AGREEING TO THE TERMS OF THE PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED INTO AND DEEMED A PART OF THESE TERMS. THE SAME RULES THAT APPLY REGARDING CHANGES AND REVISIONS OF THESE TERMS ALSO APPLY TO CHANGES AND REVISIONS OF THE PRIVACY POLICY.

  1. Security

We reserve the right to investigate suspected violations of these Terms. If we believe, in our sole discretion, that a violation of these Terms has occurred, it may edit or modify any submission, posting or emails, remove the material permanently, cancel postings, warn users, suspend users and passwords, terminate accounts, or take other corrective action it deems appropriate.

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any emails, or publishing or otherwise making available any materials that are believed to violate these Terms.

BY ACCEPTING THESE TERMS YOU WAIVE AND HOLD HARMLESS ALL MEMBERS OF VILLAGE NETWORK FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF VILLAGE NETWORK DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER A MEMBER OF VILLAGE NETWORK OR LAW ENFORCEMENT AUTHORITIES.

  1. User Content

The Site may include discussion forums, chat rooms, messaging features, and other interactive areas or services (“Interactive Areas”) in which you or other users create, post, send or store any content, messages, materials, data, information, on or through the Site (the “User Content”).

You are solely responsible for the User Content you post and for your use of the Service including Interactive Areas.

You agree to refrain from any acts or threats of any abusive, offensive, disruptive behavior, including harassment, intimidation or coercion, or any content that, in our sole judgment, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose us or our users to any harm or liability of any type.

We take no responsibility and assume no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto. Your use of the Service including the Interactive Areas is at your own risk. We are not liable for any statements, representations or User Content provided by users in any public forum, personal home page or other Interactive Area. Although we have no obligation to screen, edit or monitor any of the User Content, we reserve the right and have absolute discretion, to remove, screen or edit any User Content posted or stored at any time and for any reason without notice.

  1. Third-Party Content

The Site may contain other content, products or services which are offered or provided by third parties (“Third Party Content”), links to Third Party Content (including but not limited to links to other websites) or advertisements which are related to Third Party Content. We have no responsibility for the creation of any such Third Party Content, including (but not limited to) any related products, practices, terms or policies, and we will not be liable for any damage or loss caused by any Third Party Content.

  1. Geographic Restrictions

The Site is presently limited to persons residing in or having a principal place of business in the United States of America.  We make no representation that the Site is appropriate or available for use outside the United States.

You are responsible for complying with local laws, if and to the extent local laws are applicable.

  1. Restrictions on Use

You agree that you are legally able to consent to use the Site and that you are legally able to enter into a contract.

The Site is directed to a general audience for adults. We will assume (and by using the Site you warrant that) you have the legal capacity to enter into these Terms (i.e., that you are of sufficient age and mental capacity and are otherwise entitled to be legally bound in contract). If you are using the Site on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on their behalf and bind them to these Terms. You may only use the Site for your personal, non-commercial use. Your use must comply with all laws that apply to you. You may not use the Site if applicable laws prohibit such use.

You agree that all the information that you provided in or through the Site, and the information that you will provide in or through the Site in the future, is accurate, true, current and complete. Furthermore, you agree that during the term of these Terms you will make sure to maintain and update this information so it will continue to be accurate, current and complete.

You agree that you are responsible for maintaining the confidentiality of your password and any other security information related to your account (collectively “Account Access”). We advise you to change your password frequently and to take extra care in safeguarding your password.

You agree to notify us immediately of any unauthorized use of your Account Access or any other concern for breach of your account security.

You agree that we will not be liable for any loss or damage that occurred as a result of someone else using your account, either with or without your consent and/or knowledge.

You agree not to use the account or Account Access of any other person for any reason.

You agree that your use of the Site, including the Site, is for your personal use only and that you are not using the Site or the Site for or behalf of any other person or organization.

You agree not to interfere with or disrupt, or attempt to interfere with or disrupt, any of our systems, services, servers, networks or infrastructure, or any of the Site’s systems, services, servers, networks or infrastructure, including without limitation obtaining unauthorized access to the aforementioned.

You agree not to make any use of the Site for the posting, sending or delivering of either of the following: (a) unsolicited email and/or advertisement or promotion of goods and services; (b) malicious software or code; (c) unlawful, harassing, privacy invading, abusive, threatening, vulgar, obscene, racist or potentially harmful content; (d) any content that infringes a third party right including intellectual property rights; (e) any content that may cause damage to a third party; (f) any content which may constitute, cause or encourage a criminal action or violate any applicable law.

You agree not to violate any applicable local, state, national or international law, statute, ordinance, rule, regulation or ethical code in relation to your use of the Site and your relationship with us.

You agree to use only credit cards or other payment means (collectively “Payment Means”) which you are duly and fully authorized to use, and that all payment-related information that you provided and will provide in the future, to or through the Site, is accurate, current and correct and will continue to be accurate, current and correct.

You agree to pay all fees and charges associated with your Account on a timely basis and according to the fees schedule, the terms and the rates as published in the Site. By providing us with your Payment Means you authorize us to bill and charge you through that Payment Means and you agree to maintain valid Payment Means information in your Account information.

  1. Intellectual Property

You acknowledge that all intellectual property rights, including without limitation patents, copyrights, trademarks, trade secrets and all other proprietary rights in the Site and any goods or services offered through the Site are owned by Village Network or its affiliates, licensors, or suppliers (collectively, the “IP Rights”). Your possession, access, and use of the Site or any goods or services offered through the Site  do not transfer to you or any third party any rights, title, or interest in or to such IP Rights. Village Network and its affiliates and licensors and suppliers reserve all rights not granted in these Terms. Moreover, other than with respect to User Content, Village Network retains full and complete title to all content on the Site, including any downloadable software and all data that accompanies it.

(b) Use of the Site. Your right to make use of the Site and any content appearing on it is subject to your compliance with these Terms. Modification or use of the content on the Site for any purpose not permitted by these Terms may be a violation of the IP Rights protected by law and these Terms and is prohibited.

You are prohibited from using the IP Rights except as specifically permitted in these Terms. Subject to these Terms, Village Network grants you a limited, non-exclusive and non-transferable license to download, copy, install, and use the authorized parts of the Site (including this Site) on to your own device (e.g., your computer, smart device, etc.) for your own personal use. You may not use the content of the Site in any other public or commercial way nor may you copy or incorporate any of the content of the Site into any other work, including your own website without the prior written consent of Village Network. You must have a reseller or distribution license from us before you can copy or redistribute any portion of the Site. Any authorization to copy content granted by us in any part of the Site for any reason is subject to your keeping intact all copyright and other proprietary notices. You must not copy, modify or in any way reproduce or damage the structure or presentation of the Site or any content therein.

Also, modifying, translating, adapting, or otherwise creating derivative works and improvements, decompiling, decoding, reverse engineering, disassembling, or otherwise reducing the code used in any software in connection with the Site into a readable form in order to examine the source code or construction of such software and/or to copy or create other products based (in whole or in part) on such software, is prohibited.

  1. Product Specifications, Returns, Refunds, and Cancellation Policy

We may offer programs such as workshops that require signup in advance. You may elect, but are not obligated, to subscribe to such features. If you elect to subscribe to such features, you shall pay the fees described within such features. We may change the prices and institute new charges after providing ten days prior notice to you. This notice may be delivered by email to you or by posting it on the Site. Your continued use of the features following such notification constitutes your acceptance of any change to the fees.

Unless specified for an individual program, you may cancel for a full refund no fewer than seven (7) days in advance.  Cancellations taking place between four (4) and seven (7) days will be entitled to a half refund.  No refunds will be available for cancellations occurring less than four (4) days in advance.

You may return unused product(s) purchased through the Site for a full refund within (30) days of the purchase date.  Returns must be accompanied by the original packing receipt and items must be in their original condition. Customers will receive a refund to the same form of payment used at the time of purchase.

At this time, we do not offer free returns via mail and all return shipping costs must be prepaid by you. We highly encourage you to use a traceable shipping method and to retain your return tracking information until your refund is processed.

To submit your return via mail, please securely pack the merchandise in the original box, if possible, removing all extra labels from the outside of the package.  For all returns within the U.S., please select a carrier of your choice and send to the following address:

[Return Address]

We do our best to describe every product or service offered on the Site as accurately as possible. We do not warrant that product specifications, pricing, or other content on the Site is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications, Village Network shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card or other account prior to cancellation, we will issue a credit to your account in the amount of the charge. Additional Terms may apply. If a product you purchased from Village Network is not as described, your sole remedy is to return it in unused condition, complete and undamaged, in the original packaging.

  1. Indemnity

You will indemnify us, defend us, and hold us harmless from and against any and all claims, losses, causes of action, demands, liabilities, costs or expenses (including, but not limited to, litigation and reasonable attorneys’ fees and expenses) arising out of or relating to any of the following: (a) your access to or use of the Site; (b) any actions made with your account or Account Access whether by you or by someone else; (c) your violation of any of the provisions of these Terms; (d) non-payment for any of the services (including Site) which were provided through the Site; (e) your violation of any third party right, including, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right. This clause shall survive the expiration or termination of these Terms.

You agree that you are solely and fully liable and responsible for all activities performed using your Account Access. You further acknowledge and agree that we will hold you liable and responsible for any damage or loss incurred as a result of the use of your Account Access by any person whether authorized by you or not, and you agree to indemnify us for any such damage or loss.

  1. Disclaimer of Warranty and Limitation of Liability

YOU HEREBY RELEASE US AND AGREE TO HOLD US HARMLESS FROM ANY AND ALL CAUSES OF ACTION AND CLAIMS OF ANY NATURE RESULTING FROM THE SERVICES OR THE SITE, INCLUDING (WITHOUT LIMITATION) ANY ACT, OMISSION, OPINION, RESPONSE, ADVICE, SUGGESTION, INFORMATION, SERVICE AND/OR INFORMATION ACCESSIBLE THROUGH THE SITE.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT THE SITE IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, NON-INFRINGEMENT, SECURITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY. THE USE OF THE SITE IS AT YOUR OWN RISK. TO THE FULLEST EXTENT OF THE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT OUR AGGREGATE LIABILITY FOR DAMAGES ARISING WITH RESPECT TO THESE TERMS AND ANY AND ALL USE OF THE SITE WILL NOT EXCEED THE TOTAL AMOUNT OF MONEY PAID BY YOU THROUGH THE SITE IN THE 3 MONTHS PERIOD PRIOR TO THE DATE OF THE CLAIM.

If the applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with applicable law.

This section (limitation of liability) shall survive the termination or expiration of these Terms.

  1. Modifications, Termination, Interruption, and Disruptions to the Site

You are free to stop using the Site at any time. You understand and agree that we may or may not delete your User Content in the event that you stop using the Site. At any time, Village Network may (a) suspend or terminate your rights to access or use the Site if Village Network in good faith believes that you have used the Site in violation of these Terms, including any incorporated guidelines, terms, or rules.

You understand and agree that we may retain copies of such User Content indefinitely. In the event that we elect to terminate your account, we will try to provide advance notice to you prior to termination so that you are able to retrieve any important User Content stored in your account. You understand and agree that we may provide no advanced notice for any reason, but usually because it would be impractical, illegal, not in the interest of someone’s safety or security, or otherwise harmful to the rights or property of Village Network.

You may not assign, delegate, or transfer these Terms or your rights or obligations hereunder, or your Site account, in any way (by operation of law or otherwise) without Village Network’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

The Site depends on various factors such as software, hardware, and tools, either our own or those owned and/or operated by our contractors and suppliers. While we make commercially reasonable efforts to ensure the Site’s reliability and accessibility, you understand and agree that no Site can be 100% reliable and accessible and so we cannot guarantee that access to the Site will be uninterrupted or that it will be accessible, consistent, timely or error-free at all times.

  1. Important Notes About These Terms

These Terms and our relationship with you shall both be interpreted solely in accordance with the laws of the State of New York excluding any rules governing the choice of laws.

You irrevocably agree that the exclusive venue for any action or proceeding arising out of relating to these Terms or our relationship with you, regardless of theory, shall be the U.S. District Court for the Southern District of New York, or the state courts located in New York County, New York. You irrevocably consent to the personal jurisdiction of the aforementioned courts and hereby waive any objection to the exercise of jurisdiction by the aforementioned courts.

THESE TERMS CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND US. YOU AGREE THAT YOU HAVE NOT RELIED UPON ANY PROMISES OR REPRESENTATIONS BY US EXCEPT AS SET FORTH IN THESE TERMS.

We may change these Terms by posting modifications on the Site. Unless otherwise specified by us, all modifications shall be effective upon posting. Therefore, you are encouraged to check the terms of these Terms frequently. The last update date of these Terms is posted at the bottom of these Terms. By using the Site after the changes become effective, you agree to be bound by such changes to these Terms. If you do not agree to the changes, you must terminate access to the Site and participation in its services.

We may freely transfer or assign these Terms or any of its obligations hereunder.

You may not assign, delegate, or transfer these Terms or your rights or obligations hereunder, or your Site account, in any way (by operation of law or otherwise) without our prior written consent.

The paragraph headings in these Terms are solely for the sake of convenience and will not be applied in the interpretation of these Terms.

If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of these Terms will remain in full force and effect.

To clear any doubt, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of these Terms.

Last Updated: October 23, 2019